Customer Relationship Management - More than just a Xmas card list!
The most successful businesses are those that build and maintain positive experiences and relationships with their clients. While many businesses use Customer Relationship Management (CRM) software to help manage these experiences, presenter Diane Lee form Mosaic Communication will share practical ideas - from a marketing communications perspective - for more effectively managing the relationships you have with customers - in a short 30 minute talk.

Diane has over 7 years experience in marketing communications and public relations and has her own communication consultancy, Mosaic Communication. She is currently studying her Doctor of Communication and is a regular contributor to The Advertiser's CarreeOne Executive Spotlight section.

After enjoy a light lunch while networking with other small business people.

Type: Networking
Dates: Date: Nov 28, 2008
From: 12:00  To:  13:30
RSVP BY: Nov 28, 2008

Place: Inner West BEC Training Room
30 - 32 Stirling Street
THEBARTON SA 5031

Price: Public Price: A$15.00
Member Price: A$15.00
  Download Order Form (PDF)
 
Contact Details: Contact Person: Debbie Biggs
PH: 08 8159 8700
Email: iwbec@bec.org.au
 


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